Creating a safe and secure shopping environment for customers

The best LP leaders I’ve seen understand that security is part of the customer experience. Shoppers stay longer and buy more when they feel safe—not watched, not disrupted—just protected.

That means getting the balance right:

• Cameras positioned to deter without overwhelming.

• Staff who are confident because they know someone has their back.

• Access control and alarms that are seamless, not obstructive.

When customers feel secure, stores don’t just prevent loss—they create loyalty.

What message is your current LP setup sending to your customers? If it builds confidence instead of tension, you’re on the right track.