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A few months ago, during a rollout, a store manager looked at me and said: “John… no one ever explains anything to us. They just install things and disappear.” That line stuck with me. It summed up how LP tech still gets delivered sometimes, and it made me stop and think: “So what’s Safeguard Retail’s story, really?” Retailers are under huge pressure — rising shrink, tighter labour, stretched teams. LP managers are being asked to do more with less, yet are still handed tools,

The best LP leaders I’ve seen understand that security is part of the customer experience . Shoppers stay longer and buy more when they feel safe—not watched, not disrupted—just protected. That means getting the balance right: Cameras positioned to deter without overwhelming. Staff who are confident because they know someone has their back. Access control and alarms that are seamless, not obstructive. When customers feel secure, stores don’t just prevent loss—they create loya

Too often, LP gets treated like a cost center — budgets that don’t match risk, and tools that tick boxes but don’t actually reduce shrinkage. But the best LP managers are proving there’s a better way. They’re the real deal-makers — building value, not blocking sales. They’re: Turning shrink data into smart business decisions. Using tech that empowers, not frustrates. Partnering with operations, not policing them. Retail doesn’t thrive despite  LP — it thrives because  of grea

One thing I’ve noticed from high-performing LP teams is they don’t wait for end-of-month reports to figure out what went wrong. They use...

Is your LP strategy evolving—or just holding the line? The best LP managers I know treat their strategies like a work in progress—not a...

Ever been asked to reduce shrink—without more staff, time, or budget? Welcome to your day? It’s something I hear often: LP managers are...

Theft tactics are evolving fast—from booster bags to internal collusion—and many retailers are finding their security setups haven’t kept...

Worried about investing in LP tech that looks good—but doesn’t deliver? You’re not alone. No LP manager wants to be stuck defending a...

Some of the best LP strategies come from understanding the people you’re trying to stop. I live the line "Cameras never caught me—people...